Job Description

Our Client, A Luxury Fashion Company, is seeking a Wholesale Customer Service Associate to join the team!

Job Responsibilities:

• Account Administration
• Primary contact for several accounts including Wholesale (Department Stores and Specialty Boutiques), Corporate Retail and Ecommerce.
• Liaise between sales team, buyers and counterparts at Italian HQ
• Ensure timely follow through and problem solving
• Maintain record keeping
• Update and analyze business reports
• Prepayments invoices
• Order Management
• Train and supervise temps
• Market new seasons – available weekend
• Maintain records of EDI compliance with customer approvals/waivers
• Analyze daily inbounds and proactively release shipments
• Monitor stock levels
• Finance Support

Job Requirements:

• Associate's Degree or higher
• Minimum 3 years experience in a similar role
• Advanced Excel and Analytical skills are required (using pivot and VLOOKUP is mandatory)
• EDI knowledge and experience required
• Exceptional organizational skills, high attention to detail and reliable work ethic
• Efficient communication and reporting skills
• Must be problem solving oriented
• Works well and efficiently in a team and has a proactive attitude
• Must be able to multitask in a high-paced work environment
• Comfortable working extended hours and weekends during busy seasons

Please submit your resume for consideration!

You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

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