Customer Service Representative - Entry Level Job at Invictus Incorporated, Dublin, CA

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  • Invictus Incorporated
  • Dublin, CA

Job Description

We are one of the region's leading promotional marketing firms , renowned for delivering dynamic, face-to-face campaigns that help top-tier brands create a lasting impact. Our personalized, word-of-mouth marketing approach strengthens customer relationships , builds brand loyalty , and generates measurable results . As our company grows, we are seeking high-energy , goal-driven individuals to join our team!

Position Overview:

As an Entry-Level Customer Service Representative , you'll be at the forefront of live promotional events and marketing campaigns , representing top-tier clients and helping customers engage with products and services . This is an exciting opportunity for individuals who love interacting with people, thrive in a fast-paced , team-oriented environment , and are eager to build a career in marketing , events , or customer engagement .

Key Responsibilities:

  • Represent client brands at promotional events , pop-up activations , and trade shows

  • Engage with customers face-to-face , offering product knowledge , service support , and details about promotions and exclusive offers

  • Provide friendly customer service , answering questions and resolving concerns

  • Educate customers about current products, services, and promotions

  • Collaborate with marketing teams to execute event strategies and align brand messaging

  • Assist with event setup , breakdown , and daily logistics

  • Ensure each customer has a positive and memorable brand experience

Hands-On Experience You'll Gain:

  • Marketing and Event Promotion

  • Customer Service & Public Interaction

  • Campaign Strategy and Management

  • Territory Branding & Outreach

  • Promotional Sales & Lead Generation

  • Team Leadership & Communication

  • Interviewing and Recruiting Techniques

  • Business Operations & Marketing Strategy

What We’re Looking For:

  • Strong communication and interpersonal skills

  • Friendly, outgoing , and approachable personality

  • Positive attitude and a team-first mindset

  • Solution-oriented , eager to learn and grow

  • Comfortable working in fast-paced , people-focused environments

  • Leadership potential and a desire for professional growth

  • Available to start within 1–2 weeks

  • No prior experience required – full training provided!

Ideal Candidates Include:

  • Recent college graduates eager to start their marketing careers

  • Career changers or entry-level job seekers with a passion for customer service

  • Individuals interested in marketing , customer service , or event management

Perks & Benefits:

  • Supportive , upbeat , and high-energy team culture

  • Ongoing professional development and skills training

  • Career advancement into leadership and management roles

  • Optional travel opportunities for top performers

  • Performance-based pay and bonuses

  • Rapid growth opportunities within a rapidly expanding company

Job Tags

Full time,

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