Client Support Specialist Job at HVW Recruiting, Austin, TX

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  • HVW Recruiting
  • Austin, TX

Job Description


Job Description
  :

Are you looking for a flexible, work-from-home opportunity? Join our team as a   Remote Customer Service Representative   and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring donors have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!

Responsibilities   :

  • Handle inbound and outbound calls to support customers of various clients
  • Provide excellent customer service, addressing questions and concerns
  • Accurately enter information into our database
  • Follow up with customers as needed to ensure satisfaction
  • Meet and exceed performance metrics to qualify for advancement opportunities

Requirements

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Reliable internet connection and a quiet workspace
  • Basic computer skills (Microsoft Office proficiency)
  • Ability to work flexible hours, including evenings and weekends (set your own schedule)

Benefits

  • Work from the comfort of your home
  • Starting pay of  $12-$15/hour  (with increase opportunities)
  • Opportunities for advancement based on performance
  • Supportive team environment

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

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