Job Description

Welcome to the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a major employer, we provide thousands of jobs and career growth opportunities while delivering exceptional service. Our associates take care of millions of guests each year, making every visit special.

Beyond our walls, we’re making a difference. Through our partnership with charity: water, we’re committed to bringing clean water to one million people in Africa.

Beverage Director

We are inviting you to apply for our open Beverage Director position. In this position, you will work to achieve beverage sales volume and operating profit objectives across the resort. The main function of this role is to facilitate selling and up-sales, train, assist, and schedule staff, while improving guest satisfaction. You will report to the Food & Beverage Director.

With this position, we do require a background of:

• Previous management of a multi-outlet beverage program, with revenues over 5M.
• Extensive knowledge of wine, spirits, and mocktails.
• Experience in building crafted cocktails and operating drink machines.
• Valid driver’s license and must be at least 21 years of age.
• State or Local Law may require a certificate upon completion of an alcohol awareness/safety class and state-certified proper food handling certification.
• Minimum 5+ years beverage sales management experience and food service experience required; preferably in a large hotel (over 500 rooms) or successful chain/brand of food and beverage establishments, i.e., restaurants, bars, and entertainment venues.
• Strong computer skills, particularly with analyzing sales data, are helpful.
• Word and Excel knowledge is required.

Weekends, evenings, and holiday availability are a must.

What You’ll Do

• This person executes a corporate vision at a high level and does not create menus.
• Collaborate with F&B teams to assess, improve, and implement the beverage sales strategy for their operations.
• Ensure delivery of F&B revenue growth and margin enhancement throughout each Kalahari Resort outlet.
• Ensure all beverages and related products are consistently prepared and served according to the outlet’s recipes, portioning, pouring, and serving standards.
• Partner with targeted operations to ensure excellence in beverage management.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers and by USA TODAY as the #1 Best Indoor Water Park. These awards reflect our commitment to both our guests and team members.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering incredible guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Current locations include Wisconsin Dells, WI (2000), Sandusky, OH (2005), Pocono Manor, PA (2015), Round Rock, TX (2020), and Spotsylvania County, VA (2026).

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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